Returns / Exchanges

Congrats on taking the first step in making one of your greatest investments for you and your Diesel engine. We understand how weary one can be to make any purchase. This isn’t a simple or easy decision as it is a larger purchase, and we are on your side that is why we offer a 30 day money back guarantee. We have streamlined our process into 3 steps to be as hassle free as possible. 

1. Please text our number at 1(800)577-0115.In your text please include your order number first and last name and a request to return. (If you are not happy with your laptop and would like to exchange, we would be more than happy to send you a replacement just let us know in your text).

2. Once we email you your return label. Please make sure to package your items securely, as the items are very fragile.

3. Finally, drop your item off at any USPS location, and we will do the rest.

How It Works

Your Money Back Guarantee starts the day you place your order and is valid for 30 days of order date. This program applies to only select products and is automatic with your purchase. 

Please see our list below of products that are eligible for our money back guarantee. 

All other items are covered under our Standard Refund Policy. All non-listed items below can be returned within 30 days of your order date, but may be subject to restocking fees. Items must be returned in the original manufacturer's packaging.

All refunds will be paid within 5 business days of our receipt of the items. 

Only the products listed below are eligible for our Money Back Guarantee. All other products would fall under our normal policy are subject to restock fees.

• Diesel Diagnostic Laptops 

• Diesel Diagnostic Laptop Sets (Laptops With Cables)