How to Track
We make tracking your order super easy! Here are a few options to be able to check the status of your order.
Step 1: Order Confirmation
Once you have received your order confirmation and your payment has been processed. It will take up to four (4) business days for your order to be shipped.
Step 2: Tracking Via Email
Your Tracking information will be sent to you via email. You may check the status of your order through this email. Please note that some of our orders may be sent in two packages, so you will be receiving two separate tracking numbers if this is the case. Often times the postal carrier may deliver your packages on separate days, please be aware of this and be patient as the carriers often sort packages differently depending on your states jurisdiction.
Step 3: Tracking Via Highway Diagnostics Home Page
On the Top left of our home page you will see a link labeled track my order. Once you click this you will be prompted to submit your Order Number in addition to your phone number and email address. You may also submit your tracking number here to check the status of your order.
Please do not hesitate to contact us if you have any additional questions, concerns, or you may need assistance with tracking your order. We would be more than happy to assist you.